Use this page to contact TaxMee for sales, demo requests, product support, activation help, billing, renewals, attendance app help, compliance software questions or general business communication.
Primary Contact Channels
Best for support tickets, billing queries, screenshots, documents and written communication.
Best for quick product, activation, demo and urgent support coordination.
Use for office contact during working hours.
Use for quick coordination. Do not share passwords, OTPs or private licence keys.
Registered Address
SCO 118, First Floor, Jain Market, Railway Road, Karnal 132001, Haryana, India
What to Include in Your Message
- Your name, company name and contact number.
- Product name: TaxMee Desktop, TaxMee Attendance, Website Manager, e-Library or user portal.
- Issue type: sales, demo, activation, billing, renewal, refund, technical support or general query.
- Invoice/order/payment reference if the issue is payment-related.
- Registered email/mobile, licence details or device name if the issue is activation-related.
- Screenshots or error messages where relevant. Avoid sharing passwords, OTPs or sensitive keys.
Sales and Demo Requests
For product demos, pricing questions, plan selection, company setup or module queries, contact us by phone, WhatsApp, email or the website chat button. Our team may ask about company size, employee count, required modules and compliance needs to suggest the right plan.
Support Requests
For existing users, the preferred support route is the user portal Support Center or website chat. Written support requests help us track status, replies, screenshots and resolution history.
Billing and Renewal Queries
For invoice, payment, renewal, plan change, proof upload or refund/cancellation queries, include your registered account details and payment reference. This helps our team verify the transaction faster.
Response Time
Response time depends on working hours, support queue, complexity and verification requirements. Urgent service-impacting issues are prioritised, but some issues may require screenshots, logs, remote checks or manager review.
Security Notice
TaxMee will not ask you to share your password, OTP, complete payment credentials, UPI PIN or private system access details in chat. Share only information necessary for support after verifying that you are communicating through an official TaxMee channel.